Customer reviews
See what our customers have to say
All of these customer reviews are 100% genuine reviews - we keep copies of the emails - If you have just used our services why not complete a review? Click here for the feedback form.
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We would strongly recommend you to friends and family
Hi, Just a note to thank you for a superb service. We went out on the 03-08-2010 and back today 10-08-2010. Please thank the man who booked us in at the desk and your drivers for a very pleasant and efficent service. We would strongly recommend you to friends and family. Many Thanks,
Darren Board -
Posted - 10th August 2010
- Thank-you
I tried other companies in the past, but after booking with you some years ago I would never use anyone else as the service you offer is by far better than anyone we have been with. From the minute you enter reception, you know all the details stright away, the flight times, the reg etc. You never have to wait long for the transfer bus to take you to the airport and you are always there when we get home with a nice warm bus waiting and ou keys handed to us straight away, so there no queing for them back at reception when you get dropped off, which is great as all you want to do is get home. I have already booked you again for the 20th of August and have another 4 holidays booked between now and next August and will certainly be booking you for every one of them. I recommend you to everyone I know who is going on holidays and cannot thank you enough for the service you have always provided. Thank-you.
Mrs Kelly Harriden -
Posted - 6th August 2010
- Thank-you
We are extremely happy with the service you provided! As soon as we parked our car we were taken to the airport and on our return there was someone waiting to bring us back directly. Thankyou and we will definitely be coming back to you.
Ambreen -
Posted - 4th July 2010
- Commendations
Hi, Just thought I'd send you an email saying how impressed I was with your service.
I am a frequent traveller but don't often go from Cardiff but have used numerous other airport car parks. I was very impressed on the efficiency and helpfulness of all the staff.
Well done
Jan Ashton-Jones -
Posted - 17th June 2010
- Very Helpful
Dear Sir, Many thanks to you and your staff for all your help during the "trauma" of the Volcanic disruption. It was very kind of you not to charge me for the extra days parking facilities. Wish everybody else that I had encountered during this time had taken a leaf out of your book. I would also like to thank you for the splendid job you did on valeting the car. The kids thought I'd bought a new car !!
Many thanks,
Mrs D Williams. -
Posted - 27th April 2010
- Very Helpful
Very helpfull and didn't charge extra for our enforced extra weeks holiday due to the volcano. Even jump started our car after the battery had gone flat! Would reccomend to anyone.
Iain Rich -
Posted - 26th April 2010
- Thanks
We would like to place on record how satisfied we were with the arrangements for picking us up at Cardiff Airport this morning, to pick up our car - so nice to have everything easy after what has been quite a fraught few days and only a few hours notice that we would be on a flight at such an inconvenient time. Also very much appreciated the gesture of not adding anything to the bill for the extra days - we will certainly use your company again.
Thanks R Collins -
Posted - 26th April 2010
- We would always recommend the highwayman to friends and family
We always try to use the highwayman parking because, we find it is a lot easier than Cardiff's own parking facilities. It is easy to get there and we find the staff very friendly and polite, no matter what time of the day or night The parking rates are always at a fair price. We have used the highwayman a few times now, and no matter what time the plane lands, the coach is always there waiting for us, whether we have had a delay, plane lands early, or on time. We would always recommend the highwayman to friends and family.
Thankyou - Mrs V Boundford -
Posted - 26th April 2010
- Will be booking again for the New Year
My family and I have used Highwayman Secure Parking on each occasion we have flown from Cardiff. It's important when leaving for holidays to have reliable and efficient parking and transport so as not to dull the excitement, while when returning you need the same so you can get the family home without hassle from the holiday blues. Will be booking again for the New Year. See you then.
Thanks Martin Lyons -
Posted - 22d April 2010
- No 'hanging around'
The resons we use Highwayman car park, Cardiff: * Easy * Reliable * Efficient * Pleasant * Obliging * Clean, comfortable vehicles * Convenient * No 'hanging around'
Regards Elizabeth Colley -
Posted - 7th April 2010
- Very Efficient
We use the Highwayman because it is competitively priced and very efficient. Infact we have used the service for over 20 years when it was run by the previous people and we have noticed very favourably the upgrading which has been done recently.
John Hunting -
Posted - 29th March 2010
- Could not fault your services
We used you last November and could not fault your services.
P Jenkins -
Posted - 9th March 2010
- Excellent Service
Parked with you 27th Feb - 6th March .
Excellent service, very friendly staff.
William Richards -
Posted - 8th March 2010
- Thankyou
Thankyou for a wonderful service, everyone had a smile and were very helpful.
Best service ever from a car park would recommend to anyone..
Mr D Fisher -
Posted - 8th August 2009
- Very Impressed
Very impressed with the quality of service and the attitude of all the staff we had dealings with.
We would highly recommend to anyone flying from Cardiff, as made the begining and end of our journey stress free.
Mr I Fisher -
Posted - 8th August 2009
- Faultless
10 /10 Faultless service. Arrived early in the morning, easy sign in and bus waiting to take us to check in.
On return, bus was waiting to take us straight back to the waiting car. Polite drivers as well, who do all the lifting. Don't understand how people would 't be able to find this place. The Highwayman is signposted at the junction on the main road just past the BA hanger, then once your on the lane, its easy.
I would definitely recommend the Highwayman to anyone.
Rhys Llewellyn. -
Posted - 24th June 2009
- 5 Stars
As a regular traveler I would recommend the Highwayman parking to anyone wishing hassle free parking that offers a fantastic service. I have over the years tried other available parking services offered to Cardiff airport and have been very disappointed. Nobody wants to wait around for 30 minutes when you are traveling to and from the Airport. The staff are most helpful and you really feel that you are the customer and they are there to look after your every need.
Excellent overall service - 5 stars
Wayne Havard .Posted - 18th June 2009
- Excellent
Although it appears that the car park is in the middle of nowhere it is not difficult to find and the directions are very accurate - you can download a PDF map with written directions that are easy to follow. The staff are really helpful when meeting you and are very organised, so you have full faith in them. The minibuses are great and the staff load your cases onto them.
I've used the service several times and have been more than happy every time. For an extra fee, they'll even valet your car for you while you're away.
I would recommend the Highwayman to anyone and have recommended it to all my friends.Posted - 3rd Sept 2008