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Airport Parking & Hotels
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Location

Address:
Heathrow Airport T5
Hounslow TW6 2GW

Other information

  1. Directions
  2. Additional Information
  3. Terms and Conditions

Directions

Directions to Terminal 5 - Terminal Parking (Formerly Short Stay) Postcode: TW6 2GA

- Leave the M4 at Junction 4 (or if you're coming from the M25, leave at Junction 14).
- Follow the signs to T5.
- Upon entering Heathrow Airport, follow signs for T5 Terminal Parking, drive into the car park upto level 4.
- Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain).
- Follow "OFF AIRPORT" signs and park in the 'Off Airport Meet & Greet' parking bays.

Arrival instructions

This product is for drop off and collection at T5 only. Your return terminal can be changed directly with Maple Parking however this must be amended prior to the day your booking starts, however extra charges may apply.

Please call Maple Parking 01895 544382 if you require any help with directions.

Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our Purple desk in the lift lobby. You will need to confirm your return flight details so please have these to hand. We must have your correct return date and flight number in order to help us avoid any delays in returning your car. Your car will be photographed and taken to our secure car park by one of our experienced drivers, whilst you check in.

Return instructions

Please then make your way back to the same place you left your vehicle and your car will be ready waiting for you. Terminal 5 - Terminal Parking Car Park Level 4 – Off Airport Meet & Greet.

Important information

IMPORTANT - If you have a last minute date or time change from the day before your booking is due to start, please ensure that you contact Maple Meet & Greet by telephone on 01895 544382 to advise of the change.

Maple Parking will not be able to take your car if it is not legally roadworthy or is in any other way unsafe to drive, such as tyre tread not within the legal limit.

The maximum vehicle height is 2.2 metres, with late returns charged at £20 per day (or part day) beyond your booked return date. ULEZ charges apply to any vehicles entering the Ultra Low Emission Zone.

Security

  • All Maple Parking Staff are uniformed, fully insured and CRB checked
  • Your car will be parked in a nearby car park that is monitored 24 hours a day
  • All car parks have been inspected by Specicially Trained Police Officiers
  • Member of IAPA

Disabled facilities

Disabled parking spaces are available. This is a great choice for travellers requiring extra assistance.

Vehicle restrictions

  • Maximum vehicle height: 2.2 metres

  • Late returns: Additional parking charged at £20 per day (or part day) beyond your booked return date

  • ULEZ charges: Apply to vehicles entering the Ultra Low Emission Zone

 

Terms and Conditions

  1. Our Flexible booking option offers you the convenience and flexibility you need. Here’s how it works:
    1. Need to Change Your Plans?
      • You can cancel or change your booking up to 24 hours before your parking period begins without any charges.
    2. Parking Period:
      • Your parking period starts at 12:01 AM on the first day of your booked dates, regardless of your pre-booked arrival time.
    3. Important to Note:
      • If you don’t cancel or update your booking at least 24 hours before your parking period begins, we’ll need to charge you for the full booking. Also, please be aware that we can’t offer refunds if you return earlier than planned.
    4. Booking Adjustments:
      • If you make changes to your booking and the price changes, we’ll either charge or refund the difference based on your adjustments.